Terms and Conditions

These Terms and Conditions (“Terms”, “Terms of Service”) govern your purchase from The Queen Maker LLC, a Texas limited liability company, dba Meta Mastery University (“Company”). By purchasing from the Company on the Effective Date (defined below), you (“Participant”) (Company and Participant each a “Party” and collectively “Parties”) agree to the following Terms and Conditions. If you do not agree to these Terms, you may not access the Services (defined below). Any features or tools added to the current program shall also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes.

SECTION 1: SERVICES

1.1 Company Services. Company agrees to provide access to its digital course and community program, Meta Mastery University (collectively, “Services”) as described on the checkout page. The Services include, but are not limited to, Live Virtual Events, pre-recorded educational content, downloadable PDF resources, and access to a private online community. All core Services are provided asynchronously; there are no guaranteed live sessions included in the base offering.

1.2 Platform Access. Access to the Services is provided via the Circle.so community platform and MemberVault. Participant will receive login credentials after purchase. The Company uses ThriveCart and GoHighLevel as its sales platform and Stripe for payment processing.

1.3 Optional/Add-On Live Components. The Company may offer the following as separate add-ons, bonuses, or subscription tiers, which are not part of the core Services and are subject to change or cancellation:

-From Lost to Living™ Masterclass- Live and pre recorded Virtual Event

-The Converter Method: Live Virtual Event 

-Book Club Community: Weekly Zoom calls (available via subscription).

-VIP Group Coaching: Weekly 60-minute Zoom group coaching calls (available via subscription).

-1:1 Coaching: Weekly Zoom calls (availability subject to separate agreement).

1.4 Community & Support. Support is provided within the designated Circle.so community and via email at [email protected]. The Company will use reasonable efforts to respond to support inquiries within three (3) business days during normal business hours: Monday-Friday, 9:00 AM - 6:00 PM CST, excluding holidays and two weeks in December. The Company will not provide support via direct messages on social media.

1.5 Bonuses. Company may offer bonuses (e.g., for early bird pricing or paying in full). Specific bonuses are only guaranteed at the time of purchase. Bonuses are available only during the Term of this agreement, are non-transferable, and may be removed or archived by the Company at its sole discretion without refund or compensation.

1.6 Participant Obligations. Participant agrees to:

Cooperate with the Company and use best efforts in implementing the material.

Act professionally and respectfully in all community forums and group interactions.

Refrain from disruptive, disrespectful, or crude behavior.
The Company retains the right to remove Participant from any community forum, group call, or the program entirely, without refund, for behavior it deems, in its sole discretion, to be unacceptable.

SECTION 2: FEES & PAYMENTS

2.1 Fees One-Time Purchases: Participant agrees to pay the total Fee presented at checkout. The Fee may be paid in full or via a payment plan facilitated by a third-party processor (e.g., Afterpay, Klarna). Participant is responsible for the full purchase price agreed upon at the time of sale.

Subscription Purchases: For Services designated as subscriptions (e.g., Book Club, VIP Group), Participant agrees to pay the recurring monthly fee at the rate presented at checkout. Subscriptions automatically renew each month until canceled by the Participant.

2.2 Payment Authorization for Subscriptions. By enrolling in a subscription Service, Participant authorizes the Company to charge the provided payment method the monthly fee on the recurring billing date. It is the Participant’s responsibility to ensure payment information is current. Failed subscription payments may result in immediate suspension of access to the subscription-specific Services.

2.3 Cancellation of Subscriptions. Participants may cancel their monthly subscription at any time through their account settings or by contacting [email protected]. Cancellation will stop future recurring charges. Access to the subscription-specific Services (e.g., Book Club Zoom calls, VIP Group) will continue until the end of the current billing period and will not be renewed.No prorated refunds will be issued for partial months.

2.4 Refunds and Cancellations.

One-Time Purchases & Payment Plans: ALL FEES ARE NON-REFUNDABLE. Due to the immediate digital nature of the Services, the Company does not offer refunds, cancellations, or money-back guarantees for any reason. All sales are final. This policy applies to both lump-sum payments and all installments of a payment plan.

Subscriptions: Subscription fees for any completed billing period are non-refundable.

2.5 General Payment Authorization. By purchasing, Participant authorizes the Company to charge the provided payment method for the full Fee, payment plan amounts, or recurring subscription fees. If a payment fails, Participant remains liable for the outstanding balance. Participant agrees not to dispute valid charges with their payment provider and to resolve any billing issues directly with the Company per the dispute process in Section 5.

SECTION 3: TERM AND TERMINATION

3.1 Term.

One-Time Purchases: This Agreement commences on the Effective Date (date of purchase) and continues for the lifetime access period or as otherwise stated at checkout.

Subscriptions: The subscription Term continues on a month-to-month basis until canceled by either Party according to these Terms.

3.2 Termination for Cause. Company may terminate Participant’s access for breach of this Agreement (e.g., violating code of conduct, sharing confidential information, non-payment) without refund. For subscriptions, termination for cause is immediate.

3.3 Effect of Termination. Termination does not relieve Participant of the obligation to pay all Fees due. All access rights to the Services, community, and materials will be revoked upon termination. For subscriptions, access terminates at the end of the paid billing period unless terminated earlier for cause.

SECTION 4: INTELLECTUAL PROPERTY & RESTRICTIVE COVENANTS

4.1 Company IP. All course materials, frameworks, formulas, creative business diagrams, videos, and content (“Company IP”) are the exclusive property of the Company and are protected by copyright. Participant is granted a limited, non-transferable, revocable license for personal use only. No Company IP may be copied, shared, resold, or reproduced.

4.2 Confidential Information. Participant agrees not to disclose the Company’s Confidential Information, which includes, but is not limited to, the specific frameworks, formulas, creative business diagrams, teaching methodologies, and strategies disclosed within the Services.

4.3 Non-Solicitation & Non-Compete. During the Term of this Agreement and for two (2) years thereafter, Participant shall not:

Solicit Company clients or potential clients.

Solicit Company employees or contractors.

Engage in any business that directly competes with the core Services of Meta Mastery University within the same market.

4.4 Participant-Generated Content License. By posting comments, questions, or other materials (“Contributions”) in the community or on Company-managed platforms, or by appearing in Company photos/video, Participant grants the Company a perpetual, royalty-free license to use, reproduce, and display such Contributions and likeness for promotional and business purposes.

SECTION 5: DISPUTE RESOLUTION & LEGAL TERMS

5.1 Governing Law & Venue. These Terms shall be governed by the laws of the State of Texas. Any legal action shall be filed in the courts of Travis County, Texas.

5.2 Dispute Process. Prior to filing any lawsuit, Parties agree to:

Notice: Provide written notice of the dispute to the other Party at [email protected]

Mediation: Participate in good-faith mediation administered by the American Arbitration Association, with costs shared equally.

5.3 Disclaimer of Warranties & Limitation of Liability. SERVICES ARE PROVIDED “AS IS.” COMPANY MAKES NO GUARANTEES OF INCOME, SUCCESS, OR SPECIFIC RESULTS. COMPANY’S MAXIMUM LIABILITY TO PARTICIPANT SHALL NOT EXCEED THE TOTAL FEES PAID BY THE PARTICIPANT IN THE SIX (6) MONTHS PRECEDING THE CLAIM. COMPANY IS NOT LIABLE FOR INDIRECT OR CONSEQUENTIAL DAMAGES.

5.4 Indemnification. Participant agrees to defend and indemnify the Company against any claims arising from Participant’s breach of these Terms.

SECTION 6: MISCELLANEOUS

6.1 Effective Date & Updates. The “Effective Date” is the date of the initial purchase. The Company may modify these Terms by posting an updated version on its website. Participant’s continued use constitutes acceptance.

6.2 Contact. Official notices shall be sent via email to: [email protected]

6.3 Entire Agreement. This document constitutes the entire agreement between the Parties.